Find our current job vacancies, get information about what it is like to work at the Horniman, and our culture.

Come and work with us!

The Horniman connects us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share.

We can only help achieve this through our amazing members of staff who work at our Museum and Gardens in Forest Hill, and our Study Collections Centre. We are so proud of the work we do together, and were recently awarded Art Fund Museum of the Year 2022.

Find out more about working at the Horniman as well as our current vacancies.

Current vacancies

Head of Commercial

Closing date: 17/06/2024
  • Circa. £50K Full time
  • 37.5 hour week, Monday-Friday with regular evening/weekend working as required.

We’re looking for a Head of Commercial to play a key role in maximising our income generation streams.

You’ll have a proven track record in commercial management and experience of all aspects of retail and catering operations, ideally gained in a visitor attraction setting.

If you have the ability and experience of driving income through innovation and the development of partnerships, then we want to hear from you.

Interested? Find out more below and apply by 10am on 17 June 2024.

Working at the Horniman

We recognise that our organisation is built upon the skills and commitment of our staff.

The success of our operations and your personal development and well-being depend largely upon maintaining high levels of trust, respect and cooperation between all levels of staff.

A man in a security uniform stands in front of a blue building.


We offer a range of opportunities for staff:

  • Flexible working
  • 30 days annual leave + Bank Holidays
  • Auto-enrolment into the NEST pension scheme with the option to join the LPFA pension scheme
  • Employee assistance programme – counselling, resources and 24/7 advice line
  • Discounts in our café and shops
  • Interest-free season ticket loan
  • Cycle to work scheme
  • Electric car lease for less scheme
  • Discount scheme for shopping and leisure activities
  • A family ticket for Horniman exhibitions
  • Free entry to exhibitions at many other museums and galleries
  • Eligibility to join the Civil Service Social Club

A visitor host in the Horniman music gallery is helping a woman seated at a table.

Our culture

The Horniman has a huge variety of activities on offer, and subsequently, our staff are very diverse in their skills and expertise.

You could be working directly with our visitors, curating, documenting or maintaining our collections, publicising what we do, fundraising or working in Finance, Facilities, IT or Human Resources.

Our values are:

  • We are inclusive and welcoming to everyone
  • We are caring and respectful towards each other, our visitors and all our stakeholders
  • We are friendly, open and positive, embracing collaboration and fresh ways of thinking.

Our culture is based on the above core values and the delivery of our mission. We behave in ways that prioritise:

  • Amplifying diverse voices, histories, and perspectives
  • Being environmentally sustainable and encouraging biodiversity
  • Communicating clearly and with warmth
  • Encouraging creativity and enterprise.

Our staff meets for regular coffee mornings to hear updates from the Senior Management Team, and share news from across the organisation.

Staff social activities include a book club, knitting and craft group, a bowling tournament, as well as our Christmas party and summer picnics. Our active social committee organises regular events like comedy nights, staff meet the animals sessions and pub outings.

A woman holds a piece of coral next to aquarium tanks

Because the Horniman connects global cultures with the natural world, sustainable working practices and encouraging everyone (including ourselves) to into green living is important to us. Our mission is central to everything we do, whilst our values represent our core beliefs and set the tone for our interactions with staff, visitors and other stakeholders. Our behaviours are the practical application of our values – translating them into day-to-day actions.

We value our diverse workforce and welcome applications from all sections of the community. We encourage people from ethnically diverse backgrounds and people with disabilities to apply.

If you meet the minimum shortlisting criteria for a job at the Horniman and have a disability we will offer you an interview.